With a goal of ensuring closer alignment between networking infrastructure workflows and business initiatives, Nokia has evolved our Network Services Platform (NSP) into an intent-based networking system (IBNS). Programmable workflows continue to be important for achieving the most flexible and fine-grained control when developing network automation for full life-cycle management of network infrastructure, including design, implementation, operation and assurance. NSP’s programmable network automation leverages its IBN framework to provide a new way to build and operate networks. NSP enables workflows to meet the goals of IBN such as validation of a business intent and the corresponding network configurations. And intent-based policies are enforced to dynamically take real-time action if the intent and the network are out of sync. This paper focuses on how NSP workflow management being built within an IBN framework is making it easier to develop, maintain and execute on end-to-end operational workflows. It outlines key workflow management use cases that apply to the entire operational life cycle and enable workflows to be developed. Those workflows improve network capabilities, and also enable better IT/network practices to have more flexibility, agility and efficiency for innovation, delivery and operations.